Claim preparation and submission
Review charges, check claim details, submit claims, and watch for rejections or missing information.
Complete Launch billing website
Terra Claims Studio
Boutique medical billing support with warm communication, careful claim review, and polished monthly summaries.
Boutique billing studio
A simple overview for prospective practice clients.
Sienna Ortiz works directly with small practices that need clearer billing follow-up and practical revenue-cycle support.
Sienna Ortiz provides practical medical billing help for practices that need reliable support without adding another full-time employee. The work is focused on accuracy, follow-up, clear notes, and regular communication.
Terra Claims Studio gives practices a clear way to review services, understand fit, read practice-ready billing notes, and request a quote without sharing patient information in the first message.
- HIPAA-aware workflow and BAA-ready language when required.
- Direct communication with the person doing the billing work.
- Simple monthly summaries instead of unclear activity reports.
Service summary
Core billing services
The expanded service and specialty pages help a practice understand the scope before requesting a review.
Denial and rejection follow-up
Review denial reasons, correct claim issues when possible, prepare follow-up notes, and track recurring patterns.
Payment posting
Post ERA/EOB payments, adjustments, secondary claims, and underpayment notes according to the practice workflow.
A/R cleanup
Work aging claims by payer, date, amount, and timely filing risk so the practice has a clear priority list.
Patient balance support
Review patient balances, statements, payment questions, and handoffs to the front desk or practice manager.
Monthly billing summary
Provide a short summary of claims worked, denials, open questions, aging items, and recommended next steps.
Testimonials and resources
More context before a practice reaches out.
Prospective clients can review references, common questions, resources, scheduling options, and the quote-request path before starting a conversation.
Testimonials or references
Reference-style feedback and FAQ content help prospective clients understand communication, scope, and expectations.
View testimonialsFAQ section
Answer common questions about systems, contracts, PHI, communication, reports, and getting started.
View FAQPractice-ready billing notes
Read plain-language resources about outsourcing billing, denials, A/R cleanup, and monthly reporting.
View resources
Practice fit
Common reasons practices reach out.
These common situations help a practice owner decide whether outside billing support is a good fit.
Small practice workflows
Support for solo providers, small groups, and specialty clinics that need dependable billing follow-up without hiring in-house.
View specialtiesDenial-heavy or aging A/R
Help organizing repeat denials, older claims, payer follow-up, posting backlogs, or unclear billing handoffs.
View servicesFirst conversation
Share practice-level details first: specialty, claim volume, billing system, main concern, and whether the need is ongoing or project-based.
Request a billing reviewSystems and specialties
Experience areas practices ask about
Software
Discuss EHR, practice management, clearinghouse, and payer portal access during onboarding so scope and permissions are clear.
Specialties
Common fits include small primary care offices, therapy practices, specialty clinics, and teams with aging A/R or denial backlogs.
Reporting
Monthly reporting should summarize claims worked, denials, A/R notes, payer patterns, open questions, and next steps.
Process
How working together usually starts
- Intro call Discuss the practice, current billing process, software, and main issues.
- Billing review Review claim issues, denial categories, aging balances, and workflow gaps before finalizing scope.
- Scope and access Confirm work to be handled, communication cadence, privacy requirements, and system access.
- Ongoing billing work Work the agreed billing tasks and provide regular notes or monthly summaries.
Trust
Privacy and communication
Medical billing involves protected health and financial information. The workflow should use secure file exchange, minimum-necessary access, BAA language when needed, and clear documentation of questions.
Communication can include email, portal notes, a shared tracker, weekly updates, monthly reports, or another process the practice can rely on.
Contact
Request a quote from Sienna Ortiz
The quote-request path asks for billing volume, current systems, main need, and the safest next step for sharing details.