Prioritized follow-up
Open claims are organized by payer response, age, and next action so the practice can see what needs attention first.
How it works
A clear path from the first conversation to a working cadence.
The process clarifies the practice workflow, systems, responsibilities, communication needs, and scope before ongoing work begins.
From conversation to scope
Four stages that help define the work.
Each stage is used to clarify the practice’s needs, responsibilities, systems, and communication expectations before ongoing work is established.
Stage 01
Initial conversation
Share general information about the practice, current billing workflow, systems, and the areas creating the most pressure.
Stage 02
Workflow review
Review task ownership, payer follow-up, posting, denials, reporting needs, and the access that may be required later.
Stage 03
Scope and transition
Confirm the work areas, responsibilities, communication plan, reporting cadence, and timing before services begin.
Stage 04
Ongoing working cadence
Organize follow-up, status updates, open questions, and items that require practice input on an agreed schedule.
Working relationship
Visibility and clear responsibilities.
Readable reporting summaries
Depending on the agreed cadence, updates can highlight denials, payer delays, A/R priorities, and questions that need practice input.
Meridian organizes
The assigned billing work
Follow-up activity, open questions, reporting, and next actions are organized within the confirmed scope.
The practice provides
Access, context, and decisions
The practice supplies appropriate system access, workflow context, documentation answers, and timely decisions when questions arise.
Frequently asked questions
Common questions
Can Meridian work in our current billing system?
System compatibility, access requirements, clearinghouse and payer portals, and the documentation workflow are reviewed during discovery. The work is not confirmed until those requirements are understood.
Can we send patient information through this form?
No. Use this website form for general practice and billing information only. A secure method must be agreed before any patient information is shared.
Is ongoing support available?
Depending on practice needs, systems, access, and confirmed scope, ongoing support may include claim work, cleanup projects, denial follow-up, payment posting, and reporting.
What information is helpful for an initial conversation?
General details about practice structure, specialty, current systems, payer mix, billing priorities, and timing are useful. Do not include patient names, account numbers, insurance details, or other PHI.
How is the scope of work confirmed?
After a general workflow review, Meridian can discuss responsibilities, access needs, reporting expectations, communication cadence, and timing. The agreed scope and working terms are confirmed before services begin.
Next step